Melbourne Eyelash Extensions | Tailored Eyelashes Melbourne - Summerhill Lashes

Tailored Lashes of Melbourne

refill policy

We do not perform refills on anyone else's work.  

The following may determine wether you are an ideal candidate for Eyelash Extensions:


-Allergic/ sensitive to adhesives, glues, tapes, band aids, etc.
-Chemotherapy Treatments within the last 6 months
-Thyroid Medications
-Eye Surgery less than 6 months
-Contact lenses- (please remove before application for your own comfort)
-Extremely oily skin or hair (Extensions won't last as long)
-Pregnancy ( especially in 3rd trimester)
-Eye Infection/Irritation 

Please book a lash consultation if any of the above relate to you.

 

cancellation & refund policy 

I pride myself in giving my clients the best customer service. 

Cancelations are accepted up to 48 hours before scheduled appointments. Cancelations or rescheduling made within the 48 hours-24 hours before the appointment forfeit the $30 booking fee. Cancelations within a 24 hour period will be charged 50% of their appointment cost.

If you are unhappy with the results of your appointment, we encourage you to communicate this with us, as we endeavour to give you the best lashes possible. No change of mind refunds are offered. Your payment covers products used and the time and experience of your lash artist. In the rare occurrence of an allergy you will be offered a complimentary lash removal. 

 

Late Policy

 

 

Due to the nature of eyelash application, it is essential to be on time for your appointments. 10 minutes of application time = Many lashes. Clients 15 minutes late may be required to reschedule and charged 50% of their appointment fee. Please be in contact asap to prevent such events. In respect of other clients, appointments will finish on time and no delays will be made.